LEGAL
GADGET Pulse — Terms & Conditions
Effective Date: August 2026
GADGET PULSE OPERATING HOURS
- Monday – Friday09:00 – 20:00
- Saturday08:00 – 20:00
- Sunday & Public Holidays08:00 – 20:00
SAME-DAY DELIVERY CUT-OFF: 20:00
Overview
GADGET Pulse is the delivery service used to transport products purchased through the GADGET website. By selecting GADGET Pulse at checkout, you agree to these Terms & Conditions.
Delivery Service
GADGET Pulse may use trusted third-party delivery partners to complete deliveries on behalf of GADGET.
Delivery Availability
Delivery is available in selected areas within South Africa and may vary depending on your location.
Delivery Fees
Delivery fees are displayed during checkout and may vary based on distance, location, package size, or promotional offers.
Delivery Estimates
Estimated delivery times are provided as a guide only and may be affected by traffic, weather, public holidays, high order volumes, or other unforeseen circumstances.
Customer Responsibilities
Customers are responsible for providing accurate delivery details, a valid contact number, and ensuring someone is available to receive the order. Incorrect information may result in delays or additional delivery charges.
Failed Deliveries
If delivery cannot be completed due to incorrect information, customer unavailability, or inaccessible premises, additional delivery charges may apply for another attempt.
Operating Hours
GADGET Pulse processes and dispatches orders only during GADGET's official operating hours.
Orders placed outside operating hours will be securely received and automatically queued for processing at the beginning of the next operating period.
Customers placing orders outside operating hours acknowledge that order processing and delivery preparation will only begin once GADGET resumes operations.
Same-Day Delivery
Same-day delivery is available only for eligible orders that:
- Are placed and successfully paid before the published daily cut-off time.
- Are within GADGET Pulse's delivery coverage area.
- Have the ordered product in stock and ready for dispatch.
- Have delivery partner availability.
Orders placed after the daily cut-off time will be processed on the next operating day.
Delays
While GADGET strives to dispatch eligible orders as quickly as possible, same-day delivery cannot be guaranteed. Delivery times may be affected by factors beyond GADGET's reasonable control, including weather conditions, traffic, high order volumes, delivery partner availability, public holidays, or other unforeseen operational circumstances.
Changes to Operating Hours
GADGET reserves the right to modify its operating hours or daily order cut-off times at any time. The latest operating hours and cut-off times will always be displayed on the GADGET website.
Tracking
Where available, customers will receive delivery updates and tracking information through GADGET Pulse.
Damaged or Missing Orders
Customers should inspect their package upon delivery and report any missing, damaged, or tampered items within 24 hours. GADGET will investigate and, where appropriate, provide a replacement, refund, or another suitable resolution.
Ownership & Risk
Responsibility for the order transfers to the customer once the package has been successfully delivered to the provided delivery address or accepted by an authorised recipient.
Courier Safety
Delivery personnel may refuse or cancel a delivery if the location is unsafe or if they are subjected to abusive, threatening, or unlawful behaviour.
Limitation of Liability
GADGET is not responsible for delivery delays caused by events beyond its reasonable control, including severe weather, strikes, civil unrest, road closures, or network outages.
Privacy
Delivery information is used only to process, track, and complete your order in accordance with GADGET's Privacy Policy.
Changes to These Terms
GADGET may update these Terms & Conditions at any time. The latest version will always be available on the GADGET website.
Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Contact
For delivery-related assistance, contact us at weargadget05@gmail.com or via the contact page.