GADGET Reserve — Terms & Conditions

GADGET Reserve is a payment option that allows customers to reserve eligible products by paying in instalments. By selecting GADGET Reserve at checkout, you agree to these Terms & Conditions.

GADGET Reserve is available only on selected products and is subject to approval by GADGET.

To secure a product, customers must pay the required 40% initial payment, including any applicable delivery charges and the Reserve maintenance fee shown during checkout.

A product is only reserved once the first payment has been successfully received.

The remaining 60% balance may be paid according to the payment schedule selected during checkout. Customers may complete any remaining payments early without penalty.

If the remaining balance is not paid by the agreed final due date, a late payment fee of R10 per week will apply for every full or partial week the payment remains outstanding.

Example: if the final payment is due within 2 months but is only completed 1 month later, the customer pays the remaining balance (60%) plus R40 in late payment fees (4 weeks × R10).

Late payment fees continue to accumulate weekly until the outstanding balance has been paid or the reservation is cancelled in accordance with these Terms.

Reserved products will be held until the final payment due date. Failure to complete payment within the agreed period may result in cancellation of the reservation.

Reserved products are not dispatched until the full purchase price has been paid. Delivery preparation begins only after the final payment has been successfully received.

GADGET may send payment reminders by email, SMS, or other communication channels before payment due dates.

Customers may request to cancel a GADGET Reserve order at any time before the final payment has been completed.

If a reservation is cancelled by the customer, or cancelled by GADGET due to failure to complete payment within the agreed reservation period, GADGET will refund any eligible amount after deducting a Reservation Cancellation Fee equal to 10% of the original product price, subject to applicable South African law.

The cancellation fee helps recover costs reasonably incurred by GADGET, including but not limited to:

• Reserving and holding the product exclusively for the customer.
• Payment processing and transaction fees.
• Administration and customer support associated with the reservation.
• Inventory management and the potential loss of selling opportunities while the product was reserved.

Any remaining eligible refund will be processed using the original payment method where reasonably possible. We process every refund in accordance with our Refund Policy.

Unless otherwise agreed by GADGET, all GADGET Reserve orders must be fully paid within 90 days of the initial reservation payment.

If the outstanding balance is not paid within this period, GADGET may cancel the reservation, release the product back into available stock, and process any eligible refund in accordance with the Cancellation & Refunds policy.

If a scheduled payment is missed, GADGET may suspend or cancel the reservation after providing reasonable notice.

Once reserved, the selected product will not be made available for sale to other customers during the active reservation period.

If GADGET cannot fulfil the reservation due to circumstances beyond its control, the customer will receive a full refund of all amounts paid.

Reserved products and payment information are only accessible through the customer's verified GADGET account. Customers are responsible for maintaining the security of their account credentials.

GADGET is not responsible for missed payments resulting from banking delays, internet outages, payment provider issues, or circumstances beyond its reasonable control.

Once a reservation has been confirmed, the price of the reserved product is locked. Future price increases or decreases will not affect the agreed purchase price unless required by law.

If a hoodie increases from R650 to R750 after someone has already reserved it, they still pay R650. Likewise, if it goes on sale later, the agreed reservation price remains unchanged. It keeps GADGET Reserve fair and predictable for everyone.

GADGET reserves the right to update these Terms & Conditions at any time. The latest version will always be available on the GADGET website.

These Terms & Conditions are governed by the laws of the Republic of South Africa.

For assistance with GADGET Reserve, contact us at weargadget05@gmail.com or via the contact page.